After much thought and discussion, you have laid out your organization’s strategy to deal with the changing environment of business. But you’re watching the KPIs and they just aren’t moving. You’re not getting any faster, in fact it seems you’re just getting slower. Productivity isn’t improving and there are worrying signs in the organization.
Employees are confused and overloaded. Teams and departments are getting in each other’s way. Quality is suffering and you’re constantly reacting. It feels like your organization has dug itself into a hole and it’s jeopardizing the future.